New helpdesk

During the last few weeks we have been testing the new helpdesk suite for forumz.cc customers.

As of today it will definitely replace the old software as many users reported difficulties in accessing the OTRS platform.

When you need submit a trouble ticket to the customer care team, please point your browser to http://eticket.redius.com and open a new ticket. Make sure you use a valid email address as follow-up details of your ticket, as it is been processed, will be emailed at the address you register.

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1 comment to New helpdesk

  • I cannot create a forum to get started. I was thinking of buying server space to avoid ads but obviously can’t / won’t if I can’t sort this out.

    Thank you.


    Jan Rifkinson

    HTel: 203-431-1691
    FTel: 203-431-1693
    CTel: 203-733-2528

    Email: janrif@gmail.com

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